Bugs and Troubleshooting
I can't play the game normally. What should I do?
Please try clearing cache to solve your issue.
笆ｼWhen you can't log in to the game
1. Open the app.
2. Restart your device,
*When logging into the application after clearing the cache, your data will be re-downloaded.
*We recommend using a Wi-Fi when trying out the above method. .
If the above steps do not solve your issue, please contact us from the "Questions or problems with login/startup" category on the Contact Us form
My Wi-Fi keeps disconnecting. What should I do?
Please try the following to solve your issue.
*Please note that the men names and the way they are displayed may differ slightly depending on the device.
*Please note that it is your responsibility to change the settings of your device.
iOS
1. Restart your device.
2. Tap "Settings > Wi-Fi" on the home screen.
3. Tap the SSID (Service Set IDentifier) you wish to connect to.
4. Turn off "Private Address".
Android
1. Restart your device.
2. Tap "Settings > Network and Internet > Wi-Fi" on the home screen.
3. Tap the SSID (Service Set IDentifier) you wish to connect to.
4. Tap "Advanced > Privacy".
5. Select "Use device MAC".
